| Account Related Services and Foreign Currency Exchange | |
| 01. | Account Balance Enquiry |
| 02. | Same Currency Fund Transfer |
| 03. | Foreign Currency Exchange |
| 04. | Registered Account Fund Transfer |
| Time Deposit Services | |
| 05. | Time Deposit Enquiry |
| 06. | Open New Time Deposit |
| 07. | Change Time Deposit Maturity Instruction |
| Credit Card Services | |
| 08. | Credit Card Balance Enquiry |
| 09. | Credit Card Payment |
| 10. | Credit Card Cash Advance |
| Cheque Related Services, Transaction History Enquiry and Bill Payment | |
| 11. | Cheque Status Enquiry |
| 12. | Stop Cheque Payment |
| 13. | Transaction History Enquiry |
| 14. | Bill Payment |
| Request Statement and Cheque Book | |
| 15. | Request Current Account Statement |
| 16. | Request Monthly Statement |
| 17. | Request Cheque Book |
| 18. | Request Autopay Setup Record |
| Change PBS PIN and Fax Number | |
| 19. | Change PBS PIN |
| 20. | Change Fax Number |
| Market Information Enquiry | |
| 21. | Stock Price Enquiry |
| 22. | Hang Seng Index Enquiry |
| 23. | Hang Seng China-Affiliated Corporations Index Enquiry |
| 24. | Hang Seng China Enterprise Index Enquiry |
| Securities Related Services | |
| 25. | Securities Trading |
| 26. | Trading Order Status Enquiry |
| 27. | Securities Account Portfolio Enquiry |
| Rate Enquiry | |
| 28. | Foreign Currency Exchange Rate Enquiry |
| 29. | Deposit Rate Enquiry |
| Branch Network and PBS User Menu Enquiry | |
| 30. | Branch Network Enquiry |
| 31. | Request Phone Banking Services User Menu |