Customer Enquiry / Feedback Form

Important :For our customers' confidentiality and security, we are not able to act on or respond to transactional instructions or reply to account related issues via this feedback form or through email. This form is not for urgent submission of information (e.g. reporting of fraud or suspicious transactions). Should you have any enquiry, please kindly contact our 24-hour hotline at (852) 2290 8888.

At DBS, we aim to deliver the best service and build long-term relationships with our customers. We value your feedback on our bank services. Please kindly take a moment to share your views with us. Your feedback will help us to enhance the customer experience at our bank.

Type of Enquiry/Feedback

Enquiry Compliment Suggestion Complaint

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Contact Details

Title

Mr. Mrs. Ms. Mdm.

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Your Name

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Contact Number

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Best Contact Time (HKT)

Email Address

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Are you a DBS customer?*

Yes No

Please indicate whether you are a DBS customer.

Is your enquiry / feedback about GBA Wealth Management Connect Scheme?

Yes No

If it solely relates to Hong Kong matter, please select No. If it relates to Greater Bay Area Wealth Management Connect Scheme, please select Yes.

Please share your feedback with us.

Product/Service

Please select Product/Service.

Details

Please select Details of Accounts Deposits.

Please select Details of Loans Services.

Please select Details of Investment Services.

Please select Details of Insurance Services.

Please select Details of Credit Cards.

Please select Details of Automated Banking Services.

Please select Details of Private Banking.

Message
(Please do not indicate your account or credit card number and banking instruction in your message.)

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Thank you for your comments.

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