Credit Card Services
 
Credit Card Transaction History
 
Principal Cardholders can review information about all their credit card accounts, including supplementary card and Internet accounts, as shown in the relevant card statements. Supplementary Cardholders will not be able to review transaction history of their supplementary card accounts.

To select credit card account number and transaction type. Select "Unbilled Transactions", "Current Statement" or "Previous Statement".

  • By selecting "Unbilled Transactions", you can view the latest credit card transaction history in the period from last statement date to yesterday.
  • By selecting "Current Statement" or "Previous Statement", you can view your last statement and second last statement respectively.
  • Your latest statement will be available 2 days after the statement cycle date by selecting “Current Statement”.
  • Please refer the issued statement details before you make the respective payment.
       
     
    Credit Card Statement Request
    		 
    To request hard copy of your current or previous DBS credit card or other co-branded credit card statement(s).

  • A service fee of HK$15 (HK$50 through other channels) per copy of monthly statement will be debited from the selected credit card account.
  • The requested statement will be posted to you by ordinary mail within 5 business days upon receipt of your request.
  • If your credit card statement covers more than one of your credit card accounts, you only need to submit one request through one of the accounts to receive a copy of your statement for any particular month. Please note that service fee will be charged for each request made.

    Please refer to the Bank Charges Schedule for details of service charges.
       
     
    Change DBS$ Reward Scheme
    		 
    To change DBS$ Reward Scheme for your DBS Credit Card or Co-branded Card.

    Notes:
    1. Under the DBS$ Reward Scheme (“Reward Scheme”), Cardholders may choose to participate in either the DBS$ Cash Rebate Scheme or DBS$ Redemption Scheme. The operation of the Reward Scheme is subject to the type of credit card. For details, please refer to the applicable terms and conditions. Each Cardholder may change his/her choice under the Reward Scheme once a year.

    2. If a Cardholder applies to change his/her choice under the Reward Scheme from DBS$ Redemption Scheme to DBS$ Cash Rebate Scheme, each DBS$ earned before the effective date of the change will be converted into HK$1 cash rebate and shall be credited to the Card account automatically.

    3. Depending on the month in which the Card was approved by the Bank (“Card Approval Month”), DBS$ accumulated by a Cardholder will be valid until the end of the Card Approval Month each year, except there shall be no expiry date applicable to DBS$ earned under DBS Platinum Credit Card, DBS Gold Card, DBS Classic Card, DBS Titanium Card or The DBS Black Card. DBS$ shall not be redeemable after the relevant expiry date (if applicable)
       
     
    DBS$ Balance Enquiry / Redemption
    		 
    To enquire or redeem the DBS$ for your DBS Credit Card or Co-branded Card.
       
     
    Setup Credit Card Autopay Instruction

    		 
    To effect transfers from your specified bank account to your credit card account from time to time.
  • If the Bank failes for any reason to successfully process a direct debit for payment of the full amount due under the payment options, a service fee will be charged and you will be responsible for payment of the outstanding balance before the due date.
  • Until you receive a statement confirming your automatic payment instructions have been successfully processed, you must continue to pay your credit card account monthly statement received by cash, cheque or other methods.
       
     
    Change Credit Card Autopay Instruction
    for Next Payment
    		 
    To change your credit card autopay instructions for the next payment.

    Notes:
    1. Change of credit card autopay instruction will only be accepted and become effective for the next payment if the instruction is received at least 1 business day before the payment due date.

    2. To change payment instruction for all subsequent payments, please call our 24-Hour Customer Services Hotline on 2290 8888.