Section 7 Investment Fund Trading

General FAQ
  General
Q1:
What is an investment fund?
A1:
Investment fund is also known as a unit trust or mutual fund. Such a fund pools together the resources from individual investors and is managed by professional fund managers. Investors can choose from an array of funds which invests in equities, bonds, currencies and derivatives, etc.

Q2:
How can I trade investment funds via the Internet?
A2:

You have to open a Treasures Priority Banking account or DBS Wealth Account with an investment fund account and multi-currency saving account, complete FNA and register for our DBS iBanking services on the Internet.

Q3:
How do I open an investment fund account with DBS?
A3:
If you wish to open an investment fund account, please visit any of our branches.

Q4:
What should I do if the investment trading service of DBS iBanking is not responding?
A4:

If you are unable to access the service, you can still make your orders at any of our branches or call our Customer Service Hotline at 2290 8888 (press 3 after language selection) for enquiries.

 

Account Opening
Q1:
Can I operate my investment fund account for trade via the Internet when I am not in Hong Kong?
A1:
This can be done provided that you have established Internet Investment Fund Trading facilities with DBS. While you are abroad, you will be subject to the laws and regulations of that jurisdiction and are solely responsible to ensure that all transactions you perform over your investment fund account are in compliance with those laws and regulations.

Q2:
How do I open an investment fund account with DBS?
A2:

If you wish to open an investment fund account, please visit any of our branches or open the account through DBS iBanking.

Q3:
What are the required supporting documents?
A3:

To open a personal investment fund account via any DBS branches, please provide the following supporting documents:

  • A copy of Hong Kong I.D. document (e.g. ID card, passport etc.)
  • Proof of home address (e.g. utility bills, Tax Assessment Note, Government Rates Demand Note)
  • Written consent from your employer if your employer is a registered person with the Securities and Futures Commission of Hong Kong (HKSFC).

Q4:
What are the steps I have to take to open an investment fund account online?
A4:

Before applying for an investment fund account, you are required to complete a Financial Needs Analysis (FNA) (Please see Section 8 - Financial Needs Analysis).

The steps for opening an investment fund account online:

  • Accept the Investment Products Consolidated Terms and Conditions
  • Accept the Risk Disclosure Statements
  • Make the Customer Declarations and Undertakings
  • Fill in the applicant’s details
  • Submit the application

Once your application is successfully submitted, the account will become effective after 4 working days.

Q5:
Why was I not able to submit an application for opening an investment fund account through DBS iBanking?
A5:

This service is only available to holders of a valid HKID or passport and a Packaged Account with Multi-Currency Account in his/her sole name who have registered for DBS iBanking. Moreover, we do not currently accept online application for investment fund account opening by the following person(s):

  • An employee or a director of a Licensed Corporation or Registered Institution under the Securities and Futures Ordinance; or
  • A resident or citizen of the United States of America.

Q6:
Do I need to make any initial deposit to open an investment fund account?
A6:
No. An initial deposit is not required for opening an investment fund account in DBS.

  Investment Fund Trading
Q1:
What instructions are available for investment fund trading via DBS iBanking?
A1:
You can subscribe/redeem/switch those investment funds via DBS iBanking, which are distributed by DBS and managed by the relevant fund houses with offering documents available online.

Q2:
Can I subscribe/redeem/switch investment fund at any time?
A2:

You can subscribe/redeem/switch investment fund at any time, but the order will be processed in accordance with the cut-off time for the Fund prescribed by the Bank. Any order received by the Bank after the cut-off time will be processed by the Bank on the next business day.

Q3:
What is the minimum investment amount?
A3:

The minimum investment amount is HKD20,000 or its equivalent in foreign currency.

Q4:
How can I subscribe an investment fund by the search of Fund Code?
A4:
You can refer to 'DBS Code' through the fund search of Fund Analytical Tool, and then enter into 'Fund Code' to search the investment fund details for the subscription.

Q5:
When will my order instruction be processed?
A5:
If your order is received by the Bank before the cut-off time, the order will be processed by us on the same day. Otherwise, it will be sent to the relevant fund house on the next business day for further processing. For the details of the cut-off time, please go to: http://www.dbs.com.hk/en/consumer/investments/pdf/fund_cutoff.pdf

Q6:
Can I amend/cancel my order online?
A6:

Once you have submitted the order instruction, you cannot amend/cancel the order online. For making order amendment/cancellation, please visit any of our branches to process.

Q7:
How long can I view the transaction history?
A7:
You can enquire your transaction for a period of up to 60 days.

  Fund Analytical Tool
Q1:
What kind of information can be obtained in 'Fund Analytical Tool'?
A1:

You enable to search your target funds by 'Quick Search' or 'Advanced Search', compare fund features and performance by 'Fund Comparison' and help you analyze your self-defined portfolio by 'Fund Portfolio Analysis'.

Q2:
How can I find the fund offering document?
A2:

You can obtain the offering documents via 'Quick Search' or 'Advanced Search' and click on the tab of 'Documents'.

 
 
 
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